At UBU Group, your safety is our top priority, and providing you with a secure experience is our commitment every time you book a ride, service, or delivery.

How do we ensure this? We meticulously verify the profiles of all our service providers to maintain your safety standards. However, should you ever feel uneasy or in a potentially unsafe situation, our dedicated support team is just a call away. Alternatively, you can contact your close family or friends directly from the app, allowing them to be aware of the situation.

For our valued service providers, your safety is of utmost importance to us. We've taken measures to ensure that you're not assigned to jobs in areas that may be perceived as unsafe or have a history of criminal activities.

After every delivery, ride, or service, we gather anonymous feedback to understand the overall experience and make improvements if necessary.

Our commitment to safety extends to a robust insurance policy. We ensure that the services you receive are 100% safe by partnering with thorough professionals who carry their own Insurance. This way, we safeguard both your safety and the safety of our providers. Your well-being is at the core of what we do, and we're dedicated to providing you with a secure and reliable experience at all times.